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Text message alerts

AppyShift Work Alerts

Employers that use AppyShift can send their employees text alerts about work. Texts are optional: employees choose to turn them on, and anyone can turn them off at any time.

How to opt in Stop text alerts

What we send

Messages come from AppyShift on behalf of your employer and are about your work only:

  • Schedule and shift alerts
  • Time-off updates
  • Attendance and call-out alerts
  • Task reminders
  • Pay stub ready
  • Emergency workplace alerts

Example: “AppyShift: Your shift on Fri 9/27 changed to 10:00 AM - 4:00 PM. Sign in to view details. Reply STOP to opt out.”

Emergency workplace alerts are rare and only for urgent news like a weather closure, sent by a company administrator. Example: “AppyShift (Acme Bakery): URGENT: Store closed today due to snow. Details in the app. Reply STOP to opt out.”

  • Message frequency varies with your schedule and your employer’s alerts.
  • Message and data rates may apply.
  • We never send marketing or promotional texts through this program.
  • Carriers are not liable for delayed or undelivered messages.

Answering a text

Some alerts ask a question, like an open shift you could pick up, a shift to confirm, or a new schedule to acknowledge. Answer by tapping the link in the text, which opens a page on appyshift.com with buttons, or by replying with the word shown.

Examples: “AppyShift (Acme Bakery): Open shift Fri 9/27 9AM-5PM Cook. Reply CLAIM or tap www.appyshift.com/r/k3Jq8vXw2A Reply STOP to opt out.” and “AppyShift (Acme Bakery): Please confirm your shift Sat 9/28 9AM. Reply CONFIRM or tap www.appyshift.com/r/…” and “AppyShift (Acme Bakery): Your schedule for the week of Mon 9/28 (5 shifts) is posted. Reply OK once you’ve seen it, or tap www.appyshift.com/r/…”

We text back to tell you what happened. Opening a link never changes anything by itself. Links only go to appyshift.com, work once, and expire when the shift starts.

Running late or can’t make your next shift? If your employer allows it, text LATE or CALLOUT, with a reason if you like. We pass it to your manager as a message; it doesn’t change your schedule. If you don’t include a reason, we ask for one, and your next text is passed on too.

You can also ask us things by text. SHIFTS sends your next shifts, HOURS your hours this week, and BALANCE the time off you have left. To ask for time off, text OFF and the date, like OFF 10/15 or OFF 10/15-10/17 family trip. It goes to your manager like a request from the app. Each answer is one reply to your own text, from your own records only, and only if your employer uses these features.

Texts for managers

Managers and administrators can choose to get texts about their own work: requests waiting for their approval, call-outs and shifts that need coverage, and replies from job applicants. They turn this on themselves on their Account page: they enter their mobile number, choose which texts they want, check a box to agree, and confirm the number with a code. Texts start only after that.

Example: “AppyShift (Acme Bakery): Approve Ana L. to pick up Fri 9/27 9AM-5PM Cook? Reply APPROVE or DENY, or tap www.appyshift.com/r/… Reply STOP to opt out.”

Company administrators who handle billing can also choose account and billing notices: a failed payment or a trial ending. These are factual account notices, never offers or promotions. Example: “AppyShift (Acme Bakery): Your AppyShift payment didn’t go through. Sign in to view details. https://www.appyshift.com/acme-bakery/settings/billing Reply STOP to opt out.”

Managers can answer requests to pick up open shifts, swap shifts, and change availability. A reply or a tap acts only if the manager could make the same decision in AppyShift at that moment. Time off is never approved by text. Managers can also text TODAY for who is working, out, or running late today, or OPEN for open shifts in the next three days, then reply OFFER and a number to offer one to their eligible team. Reply STOP to opt out or HELP for help.

Texts about a job application

When you apply for a job through an employer's AppyShift careers page, you can choose to get texts about your application, such as interview scheduling. The box on the application is unchecked and optional: consent is not required to apply. If you check it, we send one text right away to confirm you're signed up, and you can reply STOP at any time.

Example: “Acme Bakery (via AppyShift): Are you free for a quick interview Thursday at 2 PM? Reply STOP to opt out.” You can reply to talk with the hiring team.

Texts are only sent between 8 AM and 9 PM your time, and only about the job you applied for. Reply STOP to any text to stop them.

Sign-in codes

Managers, administrators, and employees whose employer offers two-step sign-in can choose to get a one-time sign-in code by text when they sign in to AppyShift. They turn this on themselves (in account settings or My Profile): they enter their mobile number, check a box to agree, and confirm it with a code.

Example: “AppyShift: Your sign-in code is 482913. It expires in 10 minutes. Don’t share this code with anyone.”

You get one message each time you sign in and ask for a code. Message and data rates may apply. Reply STOP to opt out or HELP for help. After opting out, sign in with an authenticator app, or ask your company administrator to reset two-step verification.

How to opt in

Text alerts are turned on by the employee, never by default:

  1. Sign in to the AppyShift employee portal.
  2. Open My Profile and go to Text alerts.
  3. Enter your mobile number, choose which alerts you want, and check the box to agree to the terms below. The box is unchecked until you check it.
  4. Select Save. We text a 6-digit code to that number.
  5. Type the code in to confirm the number is yours. Alerts start only after that, and you get one text confirming you're signed up.

Sign in to the employee portal

What the opt-in looks like

Consent to text alerts is not a condition of employment or of using AppyShift. Everything sent by text is also available in the AppyShift app and by email.

Opted out before and want texts again? Email support@appyshift.com first. To protect people who asked us to stop, a number that opted out stays off until support turns it back on; then you opt in again from your profile.

How to opt out

Any of these stops every text alert right away:

  • Reply STOP to any message from (855) 502-2779. STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT also work. You’ll get one text confirming it, then no more.
  • Turn off Text alerts in My Profile in the employee portal.
  • Enter your number in the form on this page.

Need help? Reply HELP to any message for how to reach us, or text MENU for the words you can text (like SHIFTS, OFF, LATE or CALLOUT, if your employer uses them). You can also email support@appyshift.com.

Privacy

We use your mobile number only to send the work alerts you asked for. We do not sell, rent, or share mobile numbers or text message opt-in consent with third parties or affiliates for marketing or promotional purposes. Your number is visible to your employer in AppyShift and is shared only with the messaging provider that delivers the texts.

Read our Privacy Policy and Terms of Service.